Yes — to the extent that we can.
Once a shipment has been handed over to FedEx, we no longer have access to more detailed tracking information than what you can see yourself through the tracking link.
However, if something looks off or the delivery seems delayed, we’re here to help.
You’re always welcome to reach out — we’ll follow up with FedEx and make sure you receive all your packages.
📩 Email: mail@karupdesign.com
📞 Phone: +45 9710 2000